- #Troubleshooting onedrive for business sync issues how to
- #Troubleshooting onedrive for business sync issues mac
Troubleshooting sync problems in Windows. This tool can help guide you through diagnosing and resolving issues with libraries you’re currently syncing. The new OneDrive for Business sync client doesnt yet support syncing site libraries or on-premises instances of OneDrive for Business (when your organization doesnt subscribe to an Office 365 business plan). If you’re still experiencing sync problems, try the OneDrive for Business Sync Issues Troubleshooting Guide. Double click the OneDrive icon and it should provide information on what can done to resolve the problem. Step 4: reset the sync connection Sync problems can often be solved by restarting the sync connection If there is an red X on your OneDrive icon, it indicates an issue. If the problems persist, please contact our support so we can help you solve it.
#Troubleshooting onedrive for business sync issues mac
Select whether you are using Windows or a Mac and continue the troubleshooting guide to figure out what is wrong. Step 6: Use the OneDrive for Business Sync Issues Troubleshooting Guide Respect the pre-defined limits for files. If you have problems with files that are not syncing correctly, check out Microsofts troubleshoot guide. If you’re having problems with a synced library folder, it’s sometimes simplest to just stop syncing the library, and then start syncing the library again, as if for the first time. Step 4: Repair a OneDrive for Business sync connectionįollow these quick steps to repair a sync connection with OneDrive for Business, and see if that fixes your sync problem. Review the limits for the size and number of files that can be synced, and make sure the files you’re trying to sync don’t fall within the listed restrictions or limitations. If a file you’re trying to sync is too large, or if you’re trying to sync too many items, OneDrive for Business sync might not work. Step 3: Make sure that your file sizes, items counts, and file path lengths are within the limits Review the list of invalid characters and file types, and change any file or folder names, or remove the file types that aren’t supported. If a file or folder name contains certain characters or file types, you won’t be able to sync those files. Step 2: Make sure that your file and folder names don't contain unsupported characters or invalid file types
#Troubleshooting onedrive for business sync issues how to
OneDrive will suggest on how to resolve some errors. Click on the blue OneDrive cloud in your system tray and look for errors with the files you are trying to upload in the action center.